Data protection policy
THE OWNER is committed to protecting the privacy of users who access this website and/or any of its services. Use of the website and/or any of the services offered by THE OWNER implies acceptance by the user of the provisions contained in this Privacy Policy and that their personal data will be treated as stipulated therein. Please note that although there may be links from our website to other websites or social networks, this Privacy Policy does not apply to the websites of other companies or organizations to which the website is redirected. THE OWNER does not control the content of third-party websites, nor does it accept any responsibility for the content or privacy policies of these websites.
Basic information on data processing (Regulation (EU) 2016/679 and LO 3/2018)
| Data controller | THE HOLDER. Our details are listed in the legal notice of this website. |
| Purpose of the treatment | Offer and manage our products and/or services. |
| Legitimation | Consent obtained from the interested party. Execution of the service contract. |
| Recipients | The data will not be communicated to third parties, unless required by law or necessary to fulfill the purpose of the processing. |
| Rights of people | Interested parties have the right to exercise their rights of access, rectification, limitation of processing, deletion, portability and opposition by sending their request to our address. |
| Data retention period | As long as the business relationship is maintained or for the years necessary to comply with legal obligations. |
| Claim | Interested parties may contact the AEPD to submit any complaint they deem appropriate. |
| Additional information | You can consult additional and detailed information below in the “Privacy Questions”. |
Questions about privacy
In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, (RGPD), and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD), we offer you the following information on the processing of your personal data:
Who is responsible for the processing of your data?
THE HOLDER.
Our details are listed in the legal notice of this website.
For what purpose do we process your personal data?
- We process the information provided to us to provide and bill for our services and products.
- If you give us your consent, we may also process your data to send you information about our activities, services and products.
- If you participate in any of our raffles and/or contests, we will publish your name and surname, and your image, in the different spaces and media that we use, including social networks, in order to promote our activities, services and products.
How long will we retain your data?
The personal data provided will be kept as long as you are a user of our services or wish to receive information, and if you participate in a promotion while it is active, and then, during the periods established to comply with our legal obligations.
What is the legitimacy for the processing of your data?
The legal basis for the processing of your data is the consent you give us.
Regarding information sent to us by minors under 16 years of age, it will be understood that this has been done with the consent of their legal representatives. If this is not the case, the minor's legal representative must inform us as soon as he or she becomes aware of this.
To which recipients will your data be communicated?
The data will not be communicated to third parties, unless required by law or necessary to fulfill the purpose of the processing.
What are your rights when you provide us with your data?
- Any person has the right to obtain confirmation as to whether or not we are processing their personal data.
- Interested parties have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
- In certain circumstances, interested parties may request that the processing of their data be limited. In this case, we will only retain them for the exercise or defence of claims.
- Also, in certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data.
- Interested parties also have the right to data portability.
- Finally, interested parties have the right to lodge a complaint with the competent Control Authority.
How can you exercise your rights?
By sending a letter attaching a copy of a document that identifies you, to our physical or electronic address.
How did we obtain your data?
The personal data we process comes from the interested party. The interested party guarantees that the personal data provided is true and is responsible for communicating any changes to it. The data marked with an asterisk will be mandatory in order to provide the requested service.
What data do we process?
The categories of data that we may process in the provision of our services are:
- Identification data
- Postal or electronic addresses
- Other data requested in our forms
The data is limited, since we only process the data necessary for the provision of our services and the management of our activity.
Do we use cookies?
We use cookies when browsing our website with the informed consent of the user. The user can configure his browser to be notified of the use of cookies and to prevent their use. For more information, please visit our cookie policy.
What security measures do we apply?
We apply the security measures established in article 32 of the GDPR, therefore, we have adopted the necessary security measures to guarantee a level of security appropriate to the risk of the data processing we carry out, with mechanisms that allow us to guarantee the confidentiality, integrity, availability and permanent resilience of the treatment systems and services.
Some of these measures are:
- Information on data processing policies for staff.
- Performing regular backups.
- Data access control.
- Regular verification, evaluation and assessment processes.